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Why should you trust your network to InfoGuard?

10 reasons to put your confidence in us.

1. InfoGuard services allow you to focus on running and growing your business. Computers have become easier to use, but the technology is more complex making it more difficult to manage. It is a full time job to keep up. We focus on the technical issues that keep your information secure and prevent problems that disrupt your business.
2. InfoGuard is the only company in Central Ohio providing services for small businesses that focus on protecting your data and maintaining continuous access to it. We know how to keep your information secure and how to make sure it's there for you to service your customers and manage your business.
3. InfoGuard takes the hassle and the worry out of maintaining your computers by using proactive measures and prevention to keep your computers running smoothly. Viruses, hardware failures and innocent employee mistakes can disrupt or even threaten your business. We show you how to keep out of trouble and plan for the worst.
4. Your satisfaction is 100% guaranteed. You pay only for the value you receive.
5. InfoGuard best practice processes and procedures deliver consistent, superior service each and every time. We know what works so we train our employees to do it the InfoGuard way. You get the same high level of service no matter which technician performs the work.
6. Emergency Service 24 x 7 – When you have an emergency you’ll always talk to a live person, day or night.
   • There's nothing more frustrating when you have a critical problem than to get voicemail and have to wait for a call back. With InfoGuard you will always be able to get action, both night and day, no matter the time.
7. InfoGuard is easy to do business with.
   • One rate for hourly work. No complicated charts with different prices for different technicians or time of day.
   • 2 easy to understand maintenance plans.
   • Clear communication, well documented processes.
   • Easy to read reporting.
8. InfoGuard stays on the job until it's finished. If we are working on a problem for you we don't go home at 5:00 (or charge you an after hours upcharge). We stay on the job as long as you want or need us to.
9. InfoGuard guarantees a 4 hour response time for customers on a maintenance agreement. Most everybody gets same day service. Our maintenance plan customers get priority over other customers. Emergencies get priority over other work.
10. InfoGuard serves only small and mid sized businesses (no residential). We know the concerns, the frustrations and the pressure that small business owners have. We don't get bogged down in time-consuming homeowner issues that would dilute our efforts.

Copyright © 2006-2010 InfoGuard Corporation   |   919 Old Henderson Road, Columbus, Ohio 43214    |   Phone: 614-267-4000