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SERVICES >> TROUBLESHOOTING & REPAIR

One rate for all repairs, we stay on the job until it's finished…and have NO after hours upcharges.

It's pretty simple. When you have a problem, you want it fixed fast and fixed right the first time. InfoGuard services the full range of computer problems:

• PC, laptops, server, peripheral and other hardware failures
• Software issues
• Network and communication problems
• Handheld devices

Any of theses computer problems can disrupt your business in many ways:

• Lower productivity
• Alienate customers
• Hamper your ability to respond to opportunities
• Increase your operating costs
• Lower employee morale

Prevention is the best way to avoid these issues, but computer failures and other problems can, do and will happen. That's when you need a computer services company that will get you back in business fast!

InfoGuard Troubleshooting and Repair Services are designed with your requirements in mind. Some issues can be handled remotely and we will make every effort to resolve them this way to speed your recovery and keep your costs low. Some require onsite service.

These are our promises to you:

1. We will arrive on or before the time we said we would.
2. We will be courteous and respectful of you and your company.
3. We will check in with you when we arrive and before we leave.
4. We will keep you updated throughout the repair process.
5. You will know what caused the problem and how to avoid it in the future.
6. We will talk to you in terms you can understand, not technical mumbo jumbo.
7. The costs to you will be clear.

Quick response is a given in our industry. What sets InfoGuard apart is:

• One hourly rate no matter the task, time of day or the level of technician used
• We stay on the job until it's finished with no after hours upcharges
• Guaranteed satisfaction. You only pay for the value received.
• We service only small businesses.
• We focus on keeping your information and your access to it secure.

If it worked before, but doesn't now, InfoGuard can fix it fast.

Remote and Onsite Hardware and Software Repair/Support - 614-267-4000

For hardware or software failures of any kind InfoGuard provides world class technical support. We use the latest technology to remotely analyze problems* and offer onsite support for more serious issues. Our one hourly rate applies to any time of day for any type of problem...learn more.

Virus, Spyware and Adware Removal

Nothing is more frustrating than a virus that hijacks a function in your PC like redirecting your Internet browser to sites you don't want to see. Or, worse yet, a virus that shuts your PC down. Prevention, of course, is the best medicine. Keep your virus protection up to date. But if you do contract a virus or have a spyware problem, removal of it can be very time consuming. InfoGuard has a cost effective solution...learn more.

Copyright © 2006-2010 InfoGuard Corporation   |   919 Old Henderson Road, Columbus, Ohio 43214    |   Phone: 614-267-4000