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SERVICES >> TROUBLESHOOTING & REPAIR >> REMOTE AND ONSITE SERVICES

Remote and Onsite Services - 614-267-4000

For hardware or software failures of any kind InfoGuard provides world class technical support. We use the latest technology to remotely analyze problems* and offer onsite support for more serious issues. Our one hourly rate applies to any time of day for any type of problem…learn more

Problems are going to happen. It's how fast you recover that will make the difference.

Hardware breaks and software has bugs. These are the sure things along with death and taxes. When computer failures occur you need a smooth and quick path to recovery. Anything less than that spells trouble for your business.

Catastrophic failures or nagging computer glitches can dramatically affect your productivity and the bottom line. The InfoGuard support staff provides quick, efficient, and expert support for all your computing environment issues. Consider this:

• We guarantee same day or next day service depending on when you call.
• Guaranteed satisfaction - you only pay for the value received.
• One hourly rate - no matter the time of day or the nature of the problem.
• We stay on the job until it's finished.
• No after hours upcharges.
• We give you frequent updates so you know what to expect.
• When we're finished you'll know what the problem was and how to avoid it in the future.
• We talk in terms you can understand - no technical talk.

If you experience any hardware failures, software problems or network issues don't waste your valuable time trying to figure it out. While computers have become much easier to use the underlying technology is very complex and requires intimate knowledge to troubleshoot quickly. InfoGuard has the capability to fix some problems remotely*. For those that can't we will dispatch a technician to your site.

Many computer problems can be prevented.

Don't wait for a problem to happen…Get InfoGuard. Check out the InfoGuard Sentry preventative maintenance plans.

* For InfoGuard Sentry Maintenance Agreement Customers Only

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