614-267-4000 | info@infoguardcorp.com | Request a service call.
 |
|||||||||||||||
|
|||||||||||||||
|
|||||||||||||||
|
|||||||||||||||
|
|||||||||||||||
| 614-267-4000 |
|||||||||||||||
|
|||||||||||||||
 |
|||||||||||||||
SERVICES >> PREVENTION >> INFOGUARD SENTRY PREVENTATIVE MAINTENANCE PLANS
InfoGuard Sentry Plans
To keep it simple we offer only 3 plans. Either one can be modified to accommodate your needs.
| Monitoring/Maintenance Plans | Basic | Premium | Max |
| Rate Discount | 5% | 15% | 15% |
| Hourly Rate | $123 | $110 | NA |
| Price Per Device Monitored | Variable | Variable | Variable |
| Priority Scheduling | yes | yes | yes |
| Guaranteed 4 hour Response Time | yes | yes | yes |
| Locked in Emergency Rate | yes | yes | yes |
| Same Day Emergency Service | yes | yes | yes |
| Remote Support | yes | yes | yes |
| Remote Control For End Users | yes | yes | |
| PC Monitoring/Maintenance | |||
| Security Patch Management/Updates | yes | yes | yes |
| Defrag and Scan Disk | yes | yes | yes |
| Spyware Sweep | yes | yes | yes |
| Virus Sweep | yes | yes | yes |
| Virus & Spyware Management | yes | yes | yes |
| Internet Logs Cleared | yes | yes | yes |
| Check Free Space on Drives | yes | yes | |
| Check Memory Use | yes | yes | |
| Notification of System Malfunctions | yes | yes | yes |
| Server Monitoring/ Maintenance | |||
| CPU Usage | yes | yes | yes |
| Free space on drives | yes | yes | |
| Memory usage | yes | yes | |
| Server malfunctions | yes | yes | yes |
| Anti-virus updates | yes | yes | yes |
| Backup performance | yes | yes | yes |
| Alert Notification | yes | yes | yes |
| Network Monitoring | |||
| Intruder Alert | yes | yes | |
| Network Packet Speed | yes | yes | |
| Failed login attempts | yes | yes | |
| Internet Traffic Speed/Connectivity | yes | yes | |
| Notification of Software Changes | yes | yes | |
| Notification of Hardware Changes | yes | yes | |
| Monthly Reporting | |||
| Computer System Health | yes | yes | yes |
| Detailed Reporting by PC & Server | yes | yes | yes |
| Onsite Physical Maintenance Visits Per Quarter (backup checking, server cleaning) | 1 | 3 | 3 |
| Prepaid Support Hours | |||
| Discount for buying hours in advanced. | 10% | 20% | NA |
Downloads Links |
|||||||||
 |
|||||||||
|
Did You Know? |
|||||||||
|
|||||||||
Top Resources |
|||||||||
|
|
|||||||||
Copyright © 2006-2010 InfoGuard Corporation | 919 Old Henderson Road, Columbus, Ohio 43214 | Phone: 614-267-4000